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What is a good diameter (mm2) thickness and length for jumper cables?
This depends on the engine size and type of vehicle (petrol or diesel). The thicker the cables are, the more effective they will be to conduct the power from one side to the other. Please use the r...
There are knots in my charger cable and it is no longer smooth. Is it still safe to use?
Overtime and/or with intensive use and handling, the inside wires of the cables can get damaged and form visible bumps or knots. Those damages can lead to cable overheating during use. Please dispo...
I have purchased a product which has parts missing, what do I do?
Please contact our customer service team with details of the parts that are missing and your full address. Please attach details of your proof of purchase.To write to us:Address:Stanley Black & Dec...
How do I remove the Brackets on my STANLEY Smart Measure Pro to attach it to a Tablet or IPad?
Please view this short video showing how to remove the Brackets on my STANLEY Smart Measure Pro to attach it to a TabletPlease Note you will also need a T5 Torx screwdriver YouTube Link - https://y...
How can I test my SXAE00025GB charger is working correctly?
You should first check the charger itself. Disconnect any batteries by removing any connected charger cables and plug the charger into an AC power plug that is successfully connected to the mains (...
Where can my product be repaired under warranty, within the UK?
Your product can be repaired at one of our service centres. Please remember to take a copy of your proof of purchase (e.g. till receipt, invoice) with you. If proof of purchase is unavailable, a ba...
Where can I get a drawing and parts list for my tool?
Drawings and Parts Lists are available on-line. Please click here to view drawings on Stanley products for the UK or here to view drawings for the Republic of Ireland. You will need to search for y...
What are the contact details for UK and Ireland queries?
To write to us:Address:Stanley Black & Decker270 Bath RoadSloughBerkshireSL1 4DXTelephone: 01753 511234To send us an online query, you can complete the form found by clicking the ‘Contact Us’ link ...
How can I remove the chuck from my drill?
Firstly check to see if the chuck is secured with a screw, if you have a screw follow steps 1-3. If the chuck is not secured with a screw just follow steps 2-3.Step 1: Screw will have a left-hand t...
Can I use Chargers purchased from the United States in the UK?
All products used on UK building sites must be rated to conform to EU regulations.Products produced for the US market are not manufactured to EU conformities. So using these products would be in br...