STANLEY Tools US Customer Support can be reached between the hours of 8am and 6pm EST Monday though Friday.
Telephone: (800) 262-2161
Email: stanleytools@stanleycustomercare.com
Our mailing address is:
STANLEY Tools
480 Myrtle Street
New Britain, CT 06053
Comments
7 comments
Just wanted to update address
Ordered a replacement 1/2in 17mm socket. After waiting 9 days I received an empty unsealed envelope. It appears that the socket had fallen out due to the fact that the package had not been sealed when shipped. I contacted Stanley customer support and was told that they could not do anything about the loss and to contact UPS. He then gave me a wrong number for UPS customer support. So much for the FREE lifetime replacement warranty. I'm still without the socket which I will now have to purchase. This is a terrible way to treat a long time customer.
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Broken cup..need exchange or fixed
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