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    Randy Welch

    Just a big run around joke i will never buy one again even if my life depends on it

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    Danvers Water Dept.

    I've got to agree with the gentleman before me. This whole process of getting a Stanley tool fixed or serviced is just going in circles. From getting the Portuguese call center, to finding out I have to ship my hydraulic pump 3 states away because there is no one closer at a very high cost, to being handed from one service call center to another, this is crazy. This pump is not cheap and we need it for our work but it is going to be a huge process just to get it repaired. Time I can't afford to be down. Why every state doesn't have a Stanley service center for these larger items is crazy. 

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