dewalt.com does not recognize and register Dust Separator DXVS002 and vacuum DeWalt DX08SA. Are they fake products selling illegal?

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Vlad

• November 19, 2023 17:04

I bought in Amazon Dust Separator DXVS002 with 6 gal poly tank and tried to register it. However the model DXVS002 was not recognized. I also noted that DeWalt site has no any information about this device

I intend to buy vacuum DeWalt DX08SA. It is being sold in local Walmart and Costco and DX08S - everywhere. However dewalt.com does not recognize it. How it can be possible that it is being sold under your brand but your site does not recognize it? Does this mean that if I will buy it you do not provide warranty benefits listed in your manuals for these models? 

Thanks and Regards

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  Cameron Parker

  • November 28, 2023 08:44

  it's possible that certain products or models may be exclusive to specific retailers or regions, and therefore may not be listed on the manufacturer's website. This can happen due to various reasons, including distribution agreements and regional variations in snake game product availability.

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  Maycol

  • November 29, 2023 22:56

  Hi Vlad
  As per our records, our customer service team was able to assist you, if you need further assistance, please let us know.

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