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  • Teri Howard

    I have the pivot hand held. Has NO SUCKING POWER. Its useless. And doesnt stay charged long enough to get any work done

  • Jhina V

    Hello Teri Howard

    Thank you for contacting us! We've opened up a ticket with our customer service team and will work to resolve your issue. 
  • Terese Goble

    I have same problem but mine is very old and we loved it so I am looking to have it serviced.  I've been told it is the battery and we do not want to do it ourselves.  I need local B&D service store.

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