Tana Murray

Hello Alvin Dierkhising and thanks for contacting us!  We are sorry to hear you are having troubles with your DCST925 Trimmer.  As per our records, our customer service team was able to assist you,...

Hello Babunda and thanks for reaching out.  The Fatmax power it 1000A is handled by our sister company Baccus Global.  They can be reached at Phone #Toll Free:(877)-571-2391 or Phone #NOT Toll Free...

Hello Kurt Smock thanks for the question.  We apologize for the delay.  A member of our customer service team has been in contact with you about this issue.  For future reference this product is ha...

Hello Alex Giron and thank you for contacting us.  A member of our customer service team has been in contact with you about your inquiry.  However, I would like to share the link to Tool Service Ne...

Hello Jason Balakier Thank you for contacting us! We've opened a ticket with our customer service team and will work to resolve your issue. 

Hello Jared Moran Thanks for contacting us about your string trimmer.  As per our records, our customer service team was able to assist you, if you need further help please let us know. Thank you

Hello Ian Cinelli Thank you for your question. We don't suggest leaving the charger connected to the battery for safety reasons.  It is best to unplug it if you are not using it. 

Hello William Gilbert We do appreciate the time that you have taken to write in today with this feedback. We welcome all feedback from our customers so that we can continually improve our products ...

Hello Bryan and thanks for reaching out.  The DXPW3625 is handled by a specialized team. They would handle all inquiries requesting warranty, literature, or replacement parts regarding this product...

Hello Rodney and thanks for your question. Battery run time may vary depending upon factors including but not limited to charging conditions, battery size, usage of tool, storage, environmental con...