Complaint Management System to lower your response and closure times
Besvarat
CQ Complaint Management System and Complaints Management Software Solutions enable you to systematically evaluate every complaint for an effective customer relation and product development
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Thank you for being part of our Stanley Community.
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I bought the new Stanley FATMAX retractable utility knife .i am a carpenter with over 40 years experience and have stuck with Stanley (especially FATMAX) for years as it has always been superior to ither brands and i rather pay more and get the quality. However on this occassion i am not happy at all with the product.
1 the blades are awkward and sometimes difficult to change.
2 when cutting plasterboard the blade will slip out sometimes entirely and can damage a sheet.
3 the pysh/pull plastic button is jumpy and rough not smooth like the older ones.
4 the red buttons at the back to open the blade storage compartment dont retract fully and make accessing new blades difficult and frustrating.
I am very disappointed with this product thich is something i never thought i would hear myself say let alone complain about. 0 stars out of 5 rating from me.
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