We take pride in providing quality products and customer service, and it's disappointing to hear when we do not meet these expectations.
Our warranty covers any manufacturing or material defect for the lifetime of the tool. It does not cover any abuse or normal wear. Please send the tool(s) to:
Stanley Tools
100 Passmore Lane
Jackson TN 38305
Attn: Quality Assurance
If found to be defective, a replacement will be sent to you.
In Canada, please send to:
Stanley Canada
6275 Millcreek Dr
Mississauga, ON L5N 7K6
Attn: Quality Assurance
If the product is not under warranty and you would like replacement parts, please contact us via the information below to see if parts are available.
800-262-2161
stanleytools@stanleycustomercare.com
To see this answer in Spanish, please click on the attachment.
Para ver esta respuesta en español, por favor haga click en el archivo adjunto.
Comments
4 comments
How do I send a picture
Do you have replacement parts craftsman?
Do you replace my 20v & 60 v Dewalt pole saw and chain saw. I bought 6/09/2022 and they ain't working
I went to Lowe’s to replace my reciprocal saw model number 300 and they told me to call and get a return authorization number from you and then they would replace it. Are you able to help with this?
Please sign in to leave a comment.